Manufacturers

Frequently Asked Questions

Is delivery free?
No unfortunately we do have to charge for delivery. To ensure that the goods arrive safely we use royal mail recorded delivery (signed for) which has a cost attached to it for use
 
How long is delivery / despatch?
Despatch is usually made the same day if the goods are ordered before 1pm. Within 1-2 working days otherwise.
 
Do you deliver to P.O. box?
Unfortunately we do not for security reasons. We only deliver to standard UK post code addresses.
 
Tax Charges?
All prices include VAT at the current rate.
 
Are the sizes for your bags accurate?
Bag sizes are as accurate as possible. Bags are made of flexible materials, so are sizes are as close as they can be.
 
How accurate are the bag colours?
They are as accurate as we can be. Please be aware that colours may well look a little different from one computer to the next. So we cannot guarantee that what you are seeing is 100% accurate.
 
Will my card details be safe?
Yes most definitely. We use a fully secure paypal system to ensure card safety.
 
Are my personal details safe?
We take security very seriously and do not pass any information to third parties.